Frequently Asked Questions
1. What types of custom sportswear do you offer?
We provide a wide range of custom sportswear, including jerseys, shorts, tracksuits, training kits, jackets, socks, and accessories. Whether you’re a football, rugby, cricket, netball, or basketball or running team, we have you covered.
2. Can we include our team logo, sponsor logos, and player names on the kits?
Absolutely! You can customize your sportswear with team logos, sponsor logos, player names, and numbers. Our design team ensures everything is printed or embroidered to the highest standard.
3. How do we design our custom kits?
You can use our intuitive online kit designer to create your custom look. Alternatively, our design team can work with you to bring your vision to life.
5. What is the minimum order quantity?
We have a low minimum order requirement to accommodate teams of all sizes. Please contact us for specifics based on the product type.
4. What materials do you use for the kits?
Our sportswear is made from high-quality, durable, and breathable materials designed to enhance performance and withstand rigorous use.
6. How long does it take to produce and deliver custom kits?
Production and delivery typically take 3-6 weeks, depending on the complexity of the design and order size. Rush orders may be accommodated for an additional fee.
8. Can we order sample kits?
Yes, sample kits are available upon request so you can check sizing and quality before placing a bulk order.
7. Do you offer sizing options for all age groups?
Yes, we provide a wide range of sizes for children, youth, and adults to ensure a perfect fit for every team member.
9. Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary based on location.
10. What payment methods do you accept?
We accept major credit and debit cards, bank transfers, and other secure payment options. For bulk orders, installment plans may be available.
11. What is your returns policy for custom sportswear?
Since all custom items are made to order, they are non-refundable unless there is a manufacturing defect. We stand by our quality and will work to resolve any issues promptly.
12. Can you help us design a completely new team logo?
Yes! Our in-house design team can create a unique logo for your team as part of your customization package.
13. Do you offer discounts for bulk orders or grassroots clubs?
Yes, we provide discounts for bulk orders and special pricing for grassroots sports teams. Contact us for details.
14. Can I reorder additional kits later?
Yes, we store your design for future reorders, making it easy to get more kits as your team grows.
15. How do I get started with my order?
Simply visit our website, use our kit designer, or reach out to our team for assistance. We’ll guide you through the process from start to finish!
